Dedicated to ensuring optimal outcomes for each patient

Patient Satisfaction

Rothman Orthopaedic Specialty Hospital takes pride in our exceptionally high patient satisfaction scores.  As a Medicare participating hospital we utilize standardized surveys that are used across the country.  This uniformity allows consumers to compare patient satisfaction between hospitals. Published scores can be found at Medicare Hospital Compare.

Healthgrades Quality Rankings

Healthgrades quality ratings tell you how well patients fared during their hospital stay in terms of mortality, complications, and other quality measures.

Healthgrades objectively evaluates hospital quality by measuring the actual and predicted number of patients who experienced complications during their hospital stay for a specific procedure or treatment.

Healthgrades designates hospitals with 5 stars (better than expected), 3 stars (as expected), or 1 star (worse than expected) based on their performance in specific conditions and procedures.

Your risk of complications and death from your treatment can be significantly lower at hospitals with a 5-star rating for your specific condition or procedure.

HG_Five_Star_for_Total_Hip_Replacement_Image_2017  HG_Joint_Replacement_Award_Image_2017 HG_Five_Star_for_Total_Knee_Replacement_Image_2017 HG_Five_Star_for_Spinal_Fusion_Surgery_Image_2017HG_Americas_100_Best_Joint_Replacement_Award_Image_2017






Rothman Orthopaedic Specialty Hospital is proud to be ranked a 5-star hospital for Total Hip and Total Knee Replacements for three years running.   In addition, Rothman was named one of Americas 100 Best Hospitals for Joint Replacement by Healthgrades for the last five years.

View Healthgrades current evaluation for Rothman Orthopaedic Specialty Hospital here.

Hospital Compare

Publicly reported information about Rothman Orthopaedic Specialty Hospital Quality can be viewed on Medicare’s Hospital Compare website.  Some of the metrics available here comprise the basis for Medicare’s Value Based Purchasing program for which Rothman ranked the highest among 3,055 hospitals nationwide.  Available information includes:

Reporting a Concern

Concerns regarding patient safety and/or quality of care can be addressed to:
Director of Quality
Rothman Orthopaedic Specialty Hospital
3300 Tillman Drive
Bensalem, PA 19020
Phone: 215-244-7403


By calling the Confidential Patient Safety Hotline at 215-244-7480


By contacting
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
e-mail: complaint@jointcommission.org
Fax: 630-792-5636

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